With a requirement for 50+ for the tech support position, this exciting opportunity is from Hiring Falcon Private Limited based in Bangalore and our work location is in Mahadevpura for one of our client. We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹26000 - ₹35000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns, and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
This role welcomes for 1year + experienced job seekers who are eager to learn and grow in the Tech Support field. The candidate should have good communication skills and be proficient in English. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires Graduate and the candidate should be comfortable working 5 days working during the Rotational shift.