Job Title: Virtual Bus Captain & Customer Support Executive
Work Location: Ernakulam Town North Railway Station, Ernakulam North, Kacheripady, Ernakulam, Kerala, India
Open Positions:
Virtual Bus Captain: 5 (Hindi & English mandatory)
Customer Support Executive: 4 (Hindi & English mandatory, rotational shifts)
Other Customer Support Roles: 10 (Male candidates, fluent in Hindi & English; basic Hindi/Tamil/Kannada optional but preferred)
Qualifications: 10th, 12th, or Graduation
Salary: ₹15,000 - ₹17,000 in hand (Net Pay)
Work Details:
Shift Timings: 9-hour rotational shifts (primarily evening/night shifts)
Working Days: 6 days a week with 1 rotational weekly off
Roles & Responsibilities:
Address and resolve customer queries and concerns promptly.
Communicate effectively with customers about products and services.
Coordinate with multiple teams to ensure quick query resolution.
Collect customer feedback and identify opportunities to upsell services.
Maintain accurate logs of communications and ensure targets are achieved.
Additional Requirements:
Must be proficient in Hindi & English (mandatory).
Flexible to work during early mornings, late evenings, weekends, and holidays.
Age: 18–33 years.
Contact Details:
Apply Here: Form Link https://forms.gle/bQnQB8E1zssPbEvVA
Email Resume To: jobs@vinperk.in, Contact: Mr. Kiran at 7416063946
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