We are looking for an enthusiastic and dedicated Field Collection Executive to become a valuable part of our team for Pn Services based in Kolkata, located at Howrah. The role offers ₹10000 - ₹13000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage customer payment record.
Loan & EMI Collection.
Offer Settlement and waiver to close customers loan.
Regular visit to customer place to updating them on their overdue or outstanding payment.
Job Requirements:
We are seeking candidates with 0.5-1 years of experience in FIELD COLLECTION OR LOAN COLLECTION EXECUTIVE, who are proficient in Bengali, Hindi. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th Pass is required, and candidates must be open to working 6 days working during the Day shift.