रिलेशनशिप मैनेजर

All Education levels

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

We are seeking a motivated and professional Relationship Manager to join our team for Royal Indian Vivah in Thane at our Kapurbawadi location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Marriage. The role offers 15000 to 20000 in hand salary and a dynamic environment with opportunities for growth.

Key Responsibilities:





Handle customer calls in a professional and efficient manner.



Address customer queries, concerns, and complaints with a problem-solving approach.



Maintain accurate records of customer interactions and follow-ups.



Provide timely and relevant information to customers to resolve their issues.



Work collaboratively with other teams to escalate and resolve complex issues.



Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0 to 3 years of experience in customer service or a tele caller role and should be proficient in Marathi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires min qualification_12th and above, and the candidate should be willing to 6 working days during the Day shift.