Administrative and Operational Support:
Organizing and Maintaining Records:
Keeping track of sales data, customer information, and other relevant documents in an organized manner.
Preparing Reports:
Generating sales reports, analyzing data, and providing insights to the sales team and management.
Processing Orders:
Ensuring accurate and timely processing of customer orders, including quotations and invoices.
Handling Inquiries:
Responding to customer inquiries, addressing concerns, and providing product information.
Scheduling and Coordination:
Managing appointments, meetings, and travel arrangements for the sales team.
Logistics and Shipping:
Coordinating the logistics of product shipments and ensuring timely delivery.
Assisting with Sales Strategies:
Helping the sales team develop and implement effective sales strategies.
Sales Support and Customer Relations:
Following Up on Leads: Tracking and following up on potential customers to ensure they are nurtured and converted into sales.
Maintaining Client Databases: Keeping client databases up-to-date and ensuring accurate information is readily available.
Promoting Customer Satisfaction: Addressing customer concerns and complaints, and working to ensure customer satisfaction.
Coordinating with Other Departments: Collaborating with other departments, such as marketing, customer service, and operations, to ensure smooth sales operations.
Training and Development: Assisting with the training and development of new sales representatives.
Assisting with Sales Campaigns: Supporting the sales team in implementing and executing sales campaigns.