1) To Independently handle Emails/ Drafting.
2) Review of enquiries, sending initial response to customers.
3) Coordination with various departments.
4) Commercial coordination with the sales team.
5) Sending offers to customers and routine follow up with the customer.
6) Sending order acceptance to the customers after reviewing the orders in accordance with quotation.
7) Communicating with customers for PO amendment (wherever necessary).
8) Ensuring timely execution of orders within stipulated time by regular monitoring and follow up. 9) Coordinating with customers for delivery status.
10) Communication with customers for delay in supply.
11) Coordinating with customers for pre and post-dispatch formalities. (Dispatch details to customer and forwarder details to get)
12) To send PI follow up for payment as per agreed terms with customers.
13) Prepare monthly register in excel for spares (Project Sheets, Quotations, Orders, Invoice & Pending Action points)
14) Other than sales: typing work, data / software entry, handling phone calls, emails, filing and handling important documents.