Conquest Techno Solutions , operating in Bangalore, has advertised positions for Tele-callers with the following responsibilities and requirements:
Roles & Responsibilities:
- Engage in outbound calls to clients, providing excellent customer service.
- Maintain and update contact lists.
- Promote products/services to active and potential clients.
- Address client inquiries, concerns, and feedback promptly.
- Manage client relationships effectively.
- Handling both sales calls and customer service inquiries, addressing customer questions, concerns, and complaints.
Eligibility Criteria:
- Graduates with 0 to 4 years of experience.
- Proficiency in English, Hindi, and Kannada with strong communication and interpersonal skills.
- Familiarity with the market and surrounding areas is a plus.
These roles are based in Mahadevpura Bangalore, and are full-time positions requiring work from the office.
Job Description:
Conduct outbound calls to customers to gather feedback on sales and services.
Responsible for engaging with potential and existing customer over the phone to generate leads, promote product/services, and potentially close sales.
Provides exceptional services, address customer complaint and resolves issues in a professional manner.
Maintaining accurate records of customers interactions, including notes, follow up actions and outcomes in a CRM and data base.