We are looking for a motivated and energetic Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, handling inbound queries, explaining our products/services, and maintaining customer relationships to drive sales and business growth.
Make outbound calls to prospective clients/customers.
Explain products or services to customers and resolve any queries.
Follow up with customers to ensure satisfaction and promote new offers.
Maintain accurate records of customer interactions and feedback.
Generate leads and schedule appointments for the sales team.
Achieve daily/weekly/monthly targets as assigned.
Maintain a positive attitude and build rapport with customers.
Handle customer objections professionally and provide solutions.
Minimum qualification: 10th/12th pass or any graduate.
Proven experience as a telecaller or similar customer service/sales role is a plus.
Good communication and interpersonal skills.
Basic computer knowledge (MS Office, CRM tools).
Ability to handle rejection and stress in soliciting customers.
Fluency in [Insert Required Language(s)].
Fixed salary + incentives/commission.
Training and development support.
Growth opportunities within the company.
Friendly and supportive work environment.