Outbound calls to process for customer eligibility verification
Denial documentation and further action
Calling the process carriers based on the appointment received by the clients
Performs assigned tasks/ complete targets with speed and accuracy as per client slab
Work cohesively in a team setting, Assist team members to achieve shared goals
Maintain the individual daily logs
Patient calling, provider outreach program etc
Communication /issue escalation to seniors if there is any in a timely manner