We are looking for an highly motivated Tele caller Executive for Motilal Oswal Financial Services -Sub broker based in New Delhi, Candidate will be responsible for outbound calling to HNI clients, Opening of Dmat Accounts, Pitch Various Investment Products and manage the day to day operations.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Manage database of HNI Clients .
Coordinate with MOSL Products and Backend team
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.
Job Requirements:
Minimum 1 Year of experience in Financial Services Industry
Proficient in English
Graduation