With a requirement for 10 Openeing for the Tele Calling Executive position, this exciting opportunity is for Kwality Mobikes Pvt Ltd based in Bangalore and located in J P Nagar (Kanakapura Road), Banashankari & Gottigere. We are looking for motivated and dedicated professionals to join our team to handle customer calls @ Yelachanahalli near J P Nagar, provide exceptional customer support, and resolve queries related to Automobile Service Segment. The role offers an attractive in-hand salary and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns, and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
This role welcomes freshers who are eager to learn and grow in the Customer Care field. The candidate should have good communication skills and be proficient in Kannada, English. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires 12th + and the candidate should be comfortable working Monday to Saturday during the 9:am to 6:30pm shift.