Job Description
Position Title: Tele Medical Underwriter (TELE MER)
Department: Operations
Location: Noida
Experience Required: 0 to 2 years’
Salary Range: ₹2.4 LPA to ₹4 LPA + Performance-Based Incentives
Key Responsibilities:
Conduct telephonic interviews to gather detailed medical and lifestyle information from clients.
Ensure complete confidentiality and accuracy while handling sensitive medical data.
Coordinate effectively with internal teams for case processing, clarifications, and quality checks.
Maintain accurate and detailed documentation of all client interactions and medical assessments.
Ensure compliance with operational protocols and guidelines.
Qualifications & Skills Required:
Bachelor’s degree in Science, Healthcare, Medical, or related fields preferred.
Certification in Medical Underwriting will be an added advantage.
Freshers are welcome; prior experience in tele-underwriting, medical transcription, or healthcare BPO is preferred.
Strong communication skills, good organizational abilities, and attention to detail.
Proficiency in CRM tools and MS Office (Excel, Word, Outlook).
Language Proficiency: Candidates who can speak regional languages such as Telugu, Malayalam, Kannada, and Marathi will be highly preferred.
High level of professionalism, empathy, and client-handling skills.
Working Hours:
Shift Timings: 8:00 AM to 8:00 PM (Rotational Shifts across all 7 days).
Flexibility is required to work on weekends and public holidays as per the roster.
Additional working hours during month-end or peak business periods.
Salary & Incentives:
Fixed Salary: ₹2.4 LPA to ₹4 LPA (based on qualification and experience).
Performance-Based Incentives linked to accuracy, client satisfaction, and target achievements.
If you are passionate about healthcare operations, have excellent communication skills, and are eager to kickstart your career in a dynamic work environment, we encourage you to apply!
Interested candidates can share their resume at hr@hirewala.com