Managing, planning and assisting with clients’ travel preferences and creating a tailored itinerary based on their budgets.
Organising end-to-end services like booking tickets, accommodation, medical needs, travel, and transportation.
Documenting and maintaining records of clients’ payments, invoices, and other travel-related bookings in a timely and accurate manner.
Maintain relationships with clients, vendors, travel partners, and other stakeholders.
Communicate with clients via phone, mail, or in person about the travel itineraries and address any concerns or questions they may have during or after their trip.
Educate the clients regarding the cancellation policy, refunds or any penalties.
Research and negotiate with travel vendors for the best possible rates and packages.