Job Description – Customer Service Executive (Axis Bank Process) – Fresher, experience
Employment Type: Full-time
Minimum Qualification: Graduate
Job Responsibilities
- Handle inbound and outbound customer calls related to banking products and services.
- Assist customers with account-related queries, transactions, and service requests.
- Provide information about bank policies, loan products, credit cards, and digital banking services.
- Resolve customer complaints and escalate complex issues to the relevant department.
- Ensure customer satisfaction by maintaining a professional and polite communication style.
- Update customer details in the system accurately.
- Adhere to banking regulations and company policies.
Key Skills Required:
- Good communication skills (English and any regional language )
- Basic computer knowledge and typing skills.
- Problem-solving and customer handling skills.
- Ability to work in a fast-paced environment.
Benefits:
- Competitive salary and incentives.(14k to 21k)
- Career growth opportunities within the banking sector.