1. Timely Delivery: Ensure the safe and timely delivery of packages or food items to the customer's specified address.
2. Route Planning: Plan the best routes for efficient delivery and adhere to traffic rules and safety protocols.
3. Customer Interaction: Maintain a professional and courteous demeanor while interacting with customers during deliveries. Resolve any queries or issues with a customer-focused attitude.
4. Package Handling: Ensure the safe handling of goods, ensuring items are delivered in perfect condition.
5. Payment Collection: For cash-on-delivery orders, collect payments from customers and issue receipts as needed.
6. Documentation: Keep records of deliveries, including delivery receipts, times, and any special instructions.
7. Maintaining Vehicle: Ensure the delivery vehicle (bike, scooter, or van) is in good working condition, clean, and fueled.
8. Reporting Issues: Report any delivery issues, traffic accidents, or delays to the supervisor promptly.
9. Compliance: Adhere to company policies, health and safety guidelines, and road safety rules.