Ø listening to customer requirements and presenting appropriately to make a sale;
Ø maintaining and developing relationships with existing customers in person and via telephone calls and emails;
Ø cold calling to arrange meetings with potential customers to prospect for new business;
Ø responding to incoming email and phone enquiries;
Ø acting as a contact between a company and its existing and potential markets;
Ø negotiating the terms of an agreement and closing sales;
Ø gathering market and customer information;
Ø representing their company at trade exhibitions, events and demonstrations;
Ø challenging any objections with a view to getting the customer to buy;
Ø creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer;
Ø reviewing your own sales performance, aiming to meet or exceed targets;
Ø gaining a clear understanding of customers' businesses and requirements;
Ø making accurate, rapid cost calculations and providing customers with quotations;
Ø feeding future buying trends back to employers;
Ø Attending team meetings and sharing best practice with colleagues.