1. Market Research:
- Analyze market trends and competitor activities to identify potential sales opportunities in the CO2 and dry ice sectors.
2. Client Relationship Management:
- Build and maintain strong relationships with existing clients and develop new customer accounts.
- Understand customer needs and provide tailored solutions to meet their requirements.
3. Sales Development:
- Generate leads through networking, cold calling, and attending industry events.
- Develop and execute sales strategies to achieve revenue targets.
4. Product Knowledge:
- Maintain a deep understanding of CO2 and dry ice products, their applications, and safety regulations.
- Provide technical support and guidance to customers regarding product usage.
5. Proposal and Quotation Preparation:
- Prepare and present proposals and quotes to clients, ensuring accuracy and competitiveness.
- Negotiate terms and close sales deals.
6. Order Management:
- Manage the sales order process, ensuring timely fulfillment and delivery of products.
- Collaborate with production and logistics teams to coordinate dispatch and ensure customer satisfaction.
7. Customer Follow-Up:
- Follow up with clients post-sale to ensure satisfaction and address any issues or concerns.
- Assist in payment collection and resolve any billing discrepancies.
8. Sales Reporting:
- Maintain accurate records of sales activities, customer interactions, and sales forecasts.
- Prepare regular sales reports for management review.
9. Compliance:
- Ensure compliance with industry regulations and company policies related to product handling and sales practices.
10. Continuous Improvement:
- Gather feedback from customers to identify areas for improvement in products and services.
- Stay updated on industry developments and emerging technologies to enhance sales strategies.
These responsibilities are designed to drive sales growth while ensuring high levels of customer satisfaction in the CO2 and dry ice industry.