Supervise, train, and support housekeeping staff in their daily duties.
Assign rooms and areas to housekeeping team based on daily schedule and occupancy.
Inspect rooms, hallways, and public areas for cleanliness and maintenance issues.
Ensure compliance with health and safety standards and company policies.
Monitor inventory levels of cleaning supplies and linen, and place orders when needed.
Address guest complaints and resolve housekeeping-related issues promptly and professionally.
Prepare and maintain housekeeping records, including schedules, inspection reports, and maintenance requests.
Conduct regular staff meetings and training sessions.
Collaborate with front office and maintenance teams to coordinate service requests and room readiness.