पेशेंट केयर

• Role Name

• Care Coordinator

• Title

• Executive/Senior Executive

• Impact Level

• IL

• -

• 5

• Department

• Administration

• Hiring Manager

• Dr. Vijayta Rai

• Brief Role Description:

• Narayana Health is in the process of setting up a strategic team tasked with

• bringing

• healthcare closer to patients. The initiative involves setting up primary and

• secondary care services that are easily accessible to patients and are supported by

• hyper

• -

• responsive processes built to keep patient needs and satisfaction at the

• cente

• r of focus. The initiative aims to bridge the gap between Narayana Health’s in

• 

• hospital offering and patient’s everyday healthcare needs and provide patients

• access to a continuum of care tailored to their own specific healthcare needs.

• The primary role o

• f the Patient Care Coordinator is to deliver Care by coordinating

• between patients on the provider’s daily schedule and by proactive interventions.

• •

• Will act as a conduit for the transmission of information between providers

• and Customers.

• •

• Will coordinate

• with

• Medical and Support services for all Customers.

• •

• Will facilitate information flow and referral services for

• customers

• to address

• their medical and psychosocial needs.

• Key Responsibilities:

• •

• Facilitate care by coordinating with the customers for visits and future

• healthcare needs and ensure that proper care is provided to each customer

• as required.

• •

• Handle calls from customers. Resolve the reason for the call or route it to the

• respective depa

• rtment as required in a timely manner.

• •

• Provide an effective communication link between customers and medical

• staff, including relaying messages from providers, gathering information

• from patients for providers, etc.

• •

• Support in the medication refill process

• . Ensure that information goes when

• and where it is needed.

• •

• Coordination with clinical and non

• -

• clinical support services (Laboratory, OT,

• Admission, Billing, House Keeping, Pharmacy) to facilitate Care.

• •

• Ensure that all customers are tracked, and data ente

• red into

• the

• systems for

• follow

• -

• up and reporting.

• •

• Coordinate with the medical staff to ensure that case management services

• are provided to customers with complex medical and/or psychosocial

• problems.

• •

• Work with the medical staff to develop, implement and c

• arry out

• improvement programs

• .

• •

• Act proactively in the quality improvement program.

• •

• Perform other duties as assigned by relevant authorities.

• What is the profile of the person who will be successful in this role?

• •

• Proficiency in verbal communication

• –

• En

• glish and Kannada/Hindi. Any local

• Language proficiency is an added advantage.

• •

• Qualification

• –

• Graduate/Postgraduate.

• •

• Experience

• –

• 0 to 2 Years.

• •

• Demonstrated ability to work effectively in a team environment.

• •

• Demonstrated problem

• -

• solving skills in a

• complex environment.

• •

• Demonstrated effective interpersonal relations and customer service skills.

• •

• Good organizational and time management skills

• .

• •

• Good working knowledge of local social service resources or skills to acquire

• and use this knowledge and inform

• ation expeditiously.

• •

• Ability to work effectively with people from diverse cultures and diverse

• socioeconomic situations.

• •

• Basic

• knowledge of

• Microsoft Word, and MS Excel and ability to use other

• computer programs and applications in ways that facilitate

• panel

• management.

• इस फुल टाइम नर्स / कंपाउंडर Job में 1 - 5 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।

इस पेशेंट केयर Job के बारे में अधिक जानकारी

1. इस पेशेंट केयर Job के लिए आवेदन करने के लिए पात्रता मानदंड क्या है?
   Ans: उम्मीदवार ग्रेजुएट होना चाहिए और उसके पास 1 - 5 वर्षो का अनुभव होना चाहिए।
2. मैं इस Job की रोल के लिए कितने वेतन की उम्मीद कर सकता हूं?
   Ans: आप ₹15000 - ₹25000 प्रति महीने के वेतन की उम्मीद कर सकते हैं जो आपके इंटरव्यू पर निर्भर करता है। यह बैंगलोर में एक फुल टाइम Job है।
3. इस पेशेंट केयर Job के लिए कितने कार्य दिवस हैं?
   Ans: इस पेशेंट केयर Job के लिए कार्य दिवस 6 दिन का होगा।
4. क्या इस पेशेंट केयर Job के लिए आवेदन करते समय या इस Job को ज्वाइन करने के बाद कोई शुल्क भी लागू होता है?
   Ans: नहीं, इस पेशेंट केयर Job के लिए आवेदन करते समय या इस Job को ज्वाइन करने के बाद कोई भी शुल्क नहीं लगता है !
5. क्या यह पेशेंट केयर Job घर से किया जा सकता है?
   Ans: नहीं, यह Job घर से ऑनलाइन नहीं किया जा सकता है।
6. इस पेशेंट केयर Job के लिए कितनी रिक्तियां हैं?
   Ans: NARAYANA HEALTH CARE में तत्काल पेशेंट केयर के लिए 5 रिक्तियां हैं!
7. इस पेशेंट केयर Job के लिए कौन आवेदन कर सकता है?
   Ans: पुरुष और महिला दोनों उम्मीदवार इस नर्स / कंपाउंडर Job के लिए आवेदन कर सकते हैं।
8. इस पेशेंट केयर Job के लिए टाइमिंग क्या है?
   Ans: इस पेशेंट केयर Job में Day की शिफ्ट है।