We Have Exciting Opportunity for Patient Care Executive(Receptionist)
Location :Bangalore-Kormangala,RR Nagar, Sahakar Nagar
Role & Responsibility
I. Medical product Sales • Responsible forthe medical Sales Figure for allotted clinic.
• Responsible for the Clinic portability in the respective of Medical product.
• Approach to the Patient for new medical product according to theirtreatment.
• Follow up Company protocol.
• Responsible for stock inventory timely II. Slot Utilization
• Make sure all booking slotshould be booked. • Responsible for 100% utilization of booking slot.
• Responsible for proper Follow – up of Old customer for Appointment.
• Responsible fortotal footfall during the whole month.
• Responsible for New Patient Appointment.
• Timely follow up with patient to review progress and health.
Patient Adherence • Providing end to end support to the patient during Clinic visit.
• Give proper Guidance to the patient as advised by Doctor.
JOB DESCRIPTION OF PATIENT CARE EXECUITVE DESIGNATION PCE (Patient Care Executive) GENDER Female/ Male LOCATION As mentioned, Experience 2-4 years
Language Proficiency English, Kannada, Hindi.
Shift Day Shift (10 am to 7 pm), Thursday Week off
Make sure give proper medicine to patient as prescribed by the DR.
• Make sure proper Sitting arrangement forthe patient in the Clinic.
• Maintain proper Hygiene and neatness inside Clinic. • Make sure patient have understanding about his Medicine. IV. Grievances Handling
• Make sure handle patient compliantso politely.
• Clear all the doubts of patient if they have any.
• Listen attentively patient query.
• Make sure Patient problem is resolved.
• Make sure Patient issue Resolve and if required then Apologize. Desire
Skill Required:
I. Qualification • Candidates should have degree of B. com, B. pharma, B.Sc. Nursing.
• Any professional diploma & Degree in Hospitality industry, Insurance Company, Banking, NBFC. • Preferred industry Experience Healthcare, MSW, Pharmaceuticals.
• Candidatemust have knowledge about Basic Excel& MS-office experience. II. Skills • Candidate should have proactive skills.
• Good Communication skillsin Hindi & local language.
• Good written skills as well Good Email Communications
• Candidate should have decision making and Problem-solving skills.
• Strong Grievance’s handling skills.
• Candidate should have analytical&convening skills.
• Candidate must have multitasking skills.
• Candidate must have quick learnerskills. . Attitude
• Candidate must have helping & Caring attitude.
• Candidate should have pleasing personality.
• Candidate should have Disciplinary attitude.
For More Details call me:8657017224