JOB DESCRIPTION OF PATIENT CARE EXECUITVE
DESIGNATION (Patient Care Executive)
GENDER Female/ Male
LOCATION As mentioned, Experience 2-4 years
Language Proficiency English, Marathi, Hindi
Shift Day Shift (10 am to 7 pm),
Thursday Week off
Role & Responsibility I. Medical product Sales
• Responsible forthe medical Sales Figure for allotted clinic.
• Responsible forthe Clinic portability in the respective of Medical product.
• Approach to the Patient for new medical product according to theirtreatment.
• Follow up Company protocol.
• Responsible for stock inventory timely II. Slot Utilization
• Make sure all booking slotshould be booked.
• Responsible for 100% utilization of booking slot.
• Responsible for proper Follow – up of Old customer for Appointment.
• Responsible fortotal footfall during the whole month.
• Responsible for New Patient Appointment.
• Timely follow up with patient to review progress and health. III. Patient Adherence •
Providing end to end support to the patient during Clinic visit.
• Give proper Guidance to the patient as advised by Doctor.
Make sure give proper medicine to patient as prescribed by the DR.
• Make sure proper Sitting arrangement forthe patient in the Clinic.
• Maintain proper Hygiene and neatness inside Clinic.
• Make sure patient have understanding about his Medicine. IV. Grievances Handling
• Make sure handle patient compliantso politely.
• Clear all the doubts of patient if they have any.
• Listen attentively patient query.
• Make sure Patient problem is resolved.
• Make sure Patient issue Resolve and if required then Apologize. Desire Skill Required: I. Qualification • Candidatesshould have degree of B. com, B. pharma, B.Sc. Nursing.
• Any professional diploma & Degree in Hospitality industry, Insurance Company, Banking, NBFC.
• Preferred industry Experience Healthcare, MSW, Pharmaceuticals.
• Candidatemust have knowledge about Basic Excel& MS-office experience.
Skills
• Candidate should have proactive skills. • Good Communication skillsin Hindi & local language. • Good written skills as well Good Email Communications
• Candidate should have decision making and Problem-solving skills.
• Strong Grievance’s handling skills. • Candidate should have analytical& convening skills.
• Candidate must have multitasking skills.
• Candidate must have quick learnerskills. Attitude
• Candidate must have helping & Caring attitude.
• Candidate should have pleasing personality.
• Candidate should have Disciplinary attitude.
For More Details call:86570 17224