J60 Suites is seeking a well-groomed, professional, and warm Hotel Receptionist to manage front desk operations and serve as the first point of contact for guests. The ideal candidate will ensure smooth check-in/check-out processes, handle guest interactions efficiently, and maintain a welcoming reception area.
Key Responsibilities:
Greet and assist guests in a courteous and professional manner
Handle guest check-ins and check-outs, including ID verification and documentation
Respond to inquiries through phone, in-person visits, and online platforms
Explain hotel services, facilities, room options, and policies clearly to guests
Understand and address guest needs, offering appropriate suggestions and solutions
Negotiate rates when required and promote available services or offers
Coordinate with housekeeping and other departments to fulfill guest requests
Maintain accurate guest records and daily reports
Ensure reception area remains clean, organized, and well-stocked
Follow up with previous inquiries to convert them into bookings
Job Requirements:
Education: Minimum Diploma
Experience: 1 to 6 years in hospitality or customer-facing roles
Language: Fluency in English is mandatory; must be comfortable assisting foreign guests
Technical Skills: Basic knowledge of Microsoft Office; training will be provided for internal systems
Soft Skills:
Warm, helpful, and guest-focused attitude
Strong communication and negotiation skills
Excellent grooming and professional appearance
Ability to multitask and manage time effectively
Reliable and proactive in handling responsibilities
This is an excellent opportunity for someone who enjoys creating positive guest experiences and wants to grow in the hospitality industry.
As per standard policy uniforms (costing ₹2,000–3,500) will be provided free of charge. If employment is terminated within 3 months of joining, the uniform cost will be deducted from the final salary.