Core Responsibilities:
Greeting Visitors: Welcoming and directing visitors, ensuring a positive first impression.
Answering and Managing Phone Calls: Answering incoming calls promptly, taking messages accurately, and transferring calls to the appropriate parties.
Scheduling and Managing Appointments: Scheduling and managing appointments, meetings, and events, using software or calendars.
Providing Customer Service: Assisting clients and visitors with inquiries and requests, resolving issues, and ensuring their satisfaction.
Administrative Support: Performing general office tasks such as filing, photocopying, and organizing documents.
Maintaining a Clean and Organized Reception Area: Ensuring the reception area is tidy, well-maintained, and welcoming.
Managing Office Supplies: Ordering and maintaining office supplies as needed.
Handling Mail and Packages: Receiving, sorting, and distributing mail and packages.
Data Entry: Entering and updating information in databases or spreadsheets.
Other Duties: Assisting with other tasks as needed, such as preparing presentations or catering for meetings.