Greeting: Welcoming visitors, clients, and employees as they enter a business
Answering phone calls: Answering and forwarding phone calls, and screening them when necessary
Managing appointments: Booking meetings and setting appointments
Handling mail: Sorting and distributing mail, and filing records
Providing information: Providing information about services, amenities, and local attractions
Directing visitors: Directing visitors using employee and department directories
Arranging transportation: Arranging transportation services when needed
Maintaining the reception area: Keeping the reception area tidy
Coordinating with other departments: Working with other departments to fulfill guest needs