Product pitching and ensuring profitable sales.
Handling leads effectively.
Communicating with customers regarding complaints and updating the Customer Relations (CR) Department.
Following the internal ERP process for sale orders.
Promoting and selling allied services.
Adhering to Standard Operating Procedures (SOPs) and sales processes from booking to vehicle delivery.
Preparing the Prospect Tracking Card.
Preparing the Test Drive Form (Declaration/Feedback).
Conducting a 7-Step Test Drive Demo for customers.
Utilizing the Welcome Kit effectively.
Making the 5th-day Sales Post-Sales Follow-up (PSF) call and preparing the required format.
Attending training sessions as per nominations.
Regularly practicing mock demos to enhance skills.
Handling customer queries efficiently.
Providing accurate information and ensuring deal transparency in every transaction.