We are looking for a passionate and customer-focused Retail Sales Officer to join our sales team. The ideal candidate will be responsible for driving sales, providing excellent customer service, and maintaining store appearance.
Greet customers and assist them in selecting products.
Understand customer needs and recommend suitable products.
Drive sales through upselling and cross-selling techniques.
Maintain in-depth product knowledge to answer customer queries.
Manage inventory, stock replenishment, and visual merchandising.
Ensure store cleanliness and organization.
Achieve daily, weekly, and monthly sales targets.
Handle billing and payment processes efficiently.
Build and maintain long-term relationships with customers.
Gather customer feedback and report to the store manager.
High School Diploma or Bachelor’s Degree preferred.
Proven retail or direct sales experience is a plus.
Excellent communication and interpersonal skills.
Strong customer service orientation.
Basic computer knowledge (billing software, POS).
Flexibility to work weekends, holidays, and shifts.