JD FOR TUMBLEDRY STORE MANAGER
Key Responsibilities:
Customer Service:
• Greet customers, receive garments, accurately assess cleaning needs, and provide detailed information about services and pricing.
• Manage customer inquiries, address complaints promptly, and resolve issues professionally.
• Build customer relationships and promote loyalty programs.
Sales and Revenue Generation:
• Achieve sales targets by actively promoting additional services like shoe cleaning, special stain removal, or premium packages.
• Monitor sales trends, identify opportunities to increase revenue, and implement promotional strategies.
Administrative Tasks:
• Generate daily reports on sales, customer volume, and operational performance.
• Address customer feedback and implement improvements where necessary.
Required Skills and Qualifications:
• Proven experience in a retail or customer service role, laundry or dry cleaning industry will be preferred.
• Excellent communication and interpersonal skills to interact effectively with customers and staff.
• Ability to manage and prioritize multiple tasks in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Proficiency in basic computer applications for inventory management and reporting.
Speak with employer: - 8585909997