Job Description
Roles And Responsibilities:
Inventory management-Responsible for driving end to end store operations i.e. receiving, inventory, outbound and returns
Team Management -Manage a team of up to 15 staff members, delegate, train, monitor and mentor store employees.
Customer Service-Mentor and ensure the team provides the superior customer service/Experience (customer service)
Process adherence-100%- Adhere to the SOP, check list, and processes define, follow the mandatory Registers and Records Maintenance
Quality control- Maintaining the Quality standards as per the Company standards defined.
MCIP Assets, Fixed and Movable Assets Management- Monitoring the monthly consumables chargeable and non-chargeable. Meter readings of both water, electricity etc. and monitoring the warranty and guarantee of the asset’s,
Preparation of daily, weekly, and monthly reports-MIS report, write off, Cycle count, etc
Professional Knowledge:
1 Strong Knowledge on Inventory management (Inward, outward, Write off, Cycle count etc ) F&V / FMCG
2 Min. experience of 6 months in managing a store in modern retail as a ASM/supervisor/Team lead.
3 Should have experience of managing a team size of min. 5 people.
4 Should have good communication skills