Position: Relationship Manager
Location: HSR Layout Sector 6, Bangalore, India
Package: Best in the market
About Us:
Myspace Realty provides expert property consulting and real estate services, aiming to create lasting value for clients through personalized, professional, and reliable services. Based in HSR Layout, Bengaluru, we specialize in offering tailored solutions for buying, selling, and managing properties. Our team is committed to delivering the highest level of client satisfaction by understanding their unique needs and providing expert guidance throughout their real estate journey.
Job Summary:
As a Assistant Manager, you will be the primary point of contact for our clients, responsible for maintaining strong relationships, understanding their needs, and providing tailored solutions. You will work closely with internal teams to ensure seamless delivery of services, manage client expectations, and contribute to the overall success and growth of our business.
Key Responsibilities:
Client Relationship Management: Build and maintain long-term relationships with key clients by providing exceptional service, understanding their needs, and offering customized solutions.
Account Management: Oversee a portfolio of client accounts, ensuring satisfaction, retention, and growth. Regularly meet with clients to assess satisfaction and address concerns.
Sales Support: Identify opportunities to upsell and cross-sell services/products that meet client needs. Work with the sales team to drive business development.
Problem Solving: Act as the main point of contact for resolving client issues, collaborating with internal teams to address concerns promptly and professionally.
Reporting & Analysis: Monitor and report on client performance metrics, provide insights to internal teams, and track progress toward client goals.
Collaborate: Work with other departments (e.g., sales, customer service, product teams) to ensure all client needs are met and service delivery is seamless.
Client Retention: Develop and implement strategies to enhance client loyalty and retention, ensuring clients are consistently satisfied with the services provided.
Required Skills:
Communication: Excellent verbal and written communication skills, with the ability to build rapport and effectively communicate complex ideas to clients.
Negotiation Skills: Strong negotiation skills with the ability to manage client expectations and drive mutually beneficial agreements.
Problem-Solving: Strong analytical and problem-solving abilities to manage client issues and ensure timely resolution.
Customer-Centric: A passion for delivering excellent customer service and a deep understanding of client needs.
Sales Ability: Experience in upselling or cross-selling services/products to meet client needs and drive business growth.
Organizational Skills: Strong time management, organizational, and multitasking abilities to manage multiple client accounts and deliver timely results.
Tech-Savvy: Comfortable using CRM software, MS Office, and other tools to manage relationships and track performance.
Preferred Qualifications:
Fresher: MBA (or equivalent) with a strong interest in client relationship management and business development.
Experienced Candidates: 0-2 years of experience in relationship management, account management, or a similar client-facing role (preferably in [industry, e.g., financial services, technology, healthcare, etc.]).
How to Apply:
Interested candidates can submit their resume and cover letter outlining their relevant experience and qualifications to kankana@myspacerealty.com .
Perfect! Here's the fully built and professional Job Description for the Assistant Relationship Manager role, incorporating the detailed responsibilities and skills we just discussed:
Job Title: Assistant Relationship Manager
Department: Sales & Marketing
Location: [Your Location]
Experience: 0–2 years
Employment Type: Full-Time
Job Summary:
We are looking for a dynamic and customer-focused Assistant Relationship Manager to join our growing Sales & Marketing team. The ideal candidate will support in managing client relationships, generating and converting leads, and ensuring excellent customer service. This role requires strong communication, negotiation, and coordination skills to assist in achieving sales goals and maintaining client satisfaction.
Key Responsibilities:
Lead Generation & Prospecting:
Generate potential leads through cold calling, online platforms, referrals, and other outreach strategies. Qualify leads based on client requirements and interests.
Client Interaction & Relationship Building:
Build and maintain strong relationships with clients by understanding their needs, providing suitable solutions, and ensuring a personalized customer experience.
Sales Support & Follow-Ups:
Assist in the sales process by arranging meetings, participating in site visits (if applicable), and supporting negotiation and deal closures. Regularly follow up with leads and clients.
Coordination & Communication:
Collaborate with internal departments (operations, finance, documentation) to facilitate smooth service delivery and timely client support.
Client Servicing & Issue Resolution:
Address client concerns and queries promptly. Manage minor conflicts professionally to maintain long-term relationships.
Reporting & CRM Management:
Update and maintain records of leads, client interactions, and sales progress in CRM tools. Prepare weekly reports on sales pipeline, conversion rates, and client feedback.
Key Skills Required:
Lead generation and prospecting
Strong communication and interpersonal skills
Convincing and negotiation abilities
Basic conflict management and problem-solving
Customer-centric approach with a professional attitude
Proficiency in MS Office (Excel, Word, PowerPoint)
Familiarity with CRM software and sales tools
Good time management and multitasking ability
Presentation and relationship-building skills
Qualifications:
Bachelor’s degree (MBA in Marketing/Sales preferred)
0–2 years of experience in sales, business development, or client-facing roles
Freshers with strong communication skills and a passion for customer service are welcome to apply
To Apply:
Send your resume to [your email ID] or apply at [your company’s career portal/link].
Let me know if you'd like to customize it further with your company name, branding elements, or compensation details!