•Job Title: Team Leader - BPO (Immediate Joiners Required)•
•Location:• Bangalore and Noida
•Job Type:• Full-time, Permanent
•About the Company:• Alldigi Tech Limited
•Job Requirements:•
- 1+ years of experience as a Team Leader in BPO Outbound/Inbound sales
- Proven experience in sales process, preferably in call center/credit cards sales
- Excellent communication and team management skills
•Responsibilities:•
- Communicate information to sales team members in a timely and accurate manner
- Track and update operational performance files for sales agents weekly
- Manage and drive sales team targets and performance
- Ensure regular feedback is given to sales agents
- Maintain knowledge of operational metrics, KRA, and KPIs
•Salary:• ₹3.6 LPA - ₹4.2 LPA
•Benefits:• Rotational week off
•Education:• Any Graduate
•Key Skills:• Attrition Management, Sales, Team Management, Shrinkage Control, KRA, SLA Management