We are seeking a detail-oriented and proactive Collection Executive to manage and oversee the collection of outstanding payments. The ideal candidate will be responsible for contacting customers through calls, emails, and visits to follow up on overdue payments, negotiating and facilitating payment plans, and ensuring accurate record-keeping of all transactions. They will work closely with internal departments such as finance and sales to resolve billing discrepancies and prepare invoices, reminders, and collection notices. Additionally, they will identify and escalate problematic accounts to management and ensure adherence to company policies and legal regulations regarding debt collection.