A Company into manufacturing and trading of Food and Confectionery products offers a position of a Client Concierge at Lower Parel
About the Company
This Company was Incorporated in the Year (Estb. Yr.): 2018 and is a Private limited Company.
This Company has 17 Employees in group companies and has T/O of Over Rs.2.5 crores.
The Company is into Chocolates and Confectionaries and a sister concern of a reputed Healthcare Group
Job Description:
Experience post qualification: 6- 8 Years
Team size handled: 2- 3 persons.
Working days: 6 days.
Work Timings: 10 to 6.30
Location: at Lower Parel.
Job Profile:
•Client Relationship Management:• Serve as the primary point of contact for clients, addressing inquiries, requests, and concerns with a high level of professionalism and courtesy.
Personalized Service: Understand clients' needs and preferences to deliver customized solutions and ensure a superior client experience.
Appointment Scheduling: Coordinate and manage appointments, meetings, and events for clients, ensuring seamless execution.
Problem Resolution: Handle client issues and complaints promptly, providing effective solutions and escalating matters when necessary.
Communication: Maintain clear and proactive communication with clients, keeping them informed and engaged.
Administrative Support: Assist with administrative tasks such as managing client records, processing requests, and preparing reports.
Service Enhancement: Continuously seek opportunities to improve client service and suggest enhancements to processes and procedures.
Requirements and skills:
Proven experience as concierge; experience in customer service or relevant role is an advantage.
Proficiency in English; multilingual is strongly preferred.
Excellent communication skills
Polite and confident with a great deal of patience
Ability in multitasking and time-management
Aptitude in resolving issues with a customer-focused orientation.
Competencies/soft skills:
Confidence
Excellent spoken & written communication skills.
Eye for detail
Persistent
Trustworthy
Result and solution oriented
If the above-mentioned profile Suits, your requirement then please send us your CV with the following Details.
Position looking to apply
Experience in yrs:
Current / Last Salary (CTC):
Expected Salary (CTC):
Notice Period:
Residence Location (Nearest Railway Station Name & East or West):
Are you currently working? Yes/No
If Yes Reason for looking job change.
If No Reason for last job left.
Thanks & Regards,
Swapnil Gadkari
Contact: +91 86574 95402