Candidate must Handle calls With Politeness and should sound authentic
Identify the needs of Students, resolve issues, and provide solutions
Ability to make maximum calls and can able to work under heavy call flow.
Ability to convey information and make a Customer-oriented attitude with professionalism
Maintain good customer relations
Maintain records of the conversations with the student in a Spreadsheet and maintain Database
Excellent communication and listening skills with a good command of the English language
Strong multitasking, time management, and target-achieving skills
Meet personal targets and work towards meeting team targets.