E-commerce Sales Representative

Job Description

We are seeking a dynamic and motivated Telecaller to join our team, specializing in e-commerce operations, data management, and lead generation. The ideal candidate will have excellent communication skills, a strong understanding of the e-commerce industry, and a passion for driving sales and generating leads.

Key Responsibilities:

E-commerce Support:

Assist customers with inquiries related to our products, services, and online platform.

Guide customers through the purchase process and help resolve issues or concerns.

Process and update customer orders, returns, and exchanges in the e-commerce system.

Provide accurate information about promotions, discounts, and product features.

Lead Generation:

Identify and qualify new leads through outbound calling, email outreach, and online research.

Engage with potential customers to introduce products/services and generate interest.

Maintain and update lead databases, ensuring accurate information for follow-up.

Company Data Management:

Manage and organize customer and lead data within CRM tools and e-commerce platforms.

Perform regular data entry, clean-up, and ensure data integrity.

Provide insights or reports on customer behavior, sales trends, and lead conversion rates.

Sales Support:

Work closely with the sales team to provide customer insights and follow up on leads.

Track and report on sales targets, customer interactions, and lead conversion progress.

Customer Relationship Building:

Foster positive relationships with existing and potential customers.

Address customer queries and concerns professionally and promptly.

Conduct follow-ups on customer orders, surveys, and feedback requests.

Required Skills and Qualifications:

Proven experience in telecalling or customer support roles, preferably in e-commerce.

Strong communication skills, both verbal and written.

Familiarity with CRM software and e-commerce platforms (e.g., Amazon, Alibaba, etc.).

Ability to manage and analyze customer data.

Strong organizational skills and attention to detail.

Self-motivated, goal-oriented, and capable of working independently.

Preferred Qualifications:

Experience in lead generation and sales.

Basic understanding of digital marketing strategies.

Previous experience in Teleperformance and Lead generation.

Job Role: Sales Executive( Teleperformance)

Job Type: Full-time

Department: Sales/Business Development

Location: [C-5 Patparganj Industrial Area]

Salary: [ 1.25- 4LPA ]

This is a great opportunity for someone looking to combine their telecalling skills with e-commerce knowledge while contributing to the growth of the company through effective lead generation and data management. If you’re a proactive individual with a passion for customer engagement, apply now to be part of our dynamic team!

• इस फुल टाइम सेल्स / बिज़नेस डेवलपमेंट Job में 6 - 36 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।

इस E-commerce Sales Representative Job के बारे में अधिक जानकारी

1. इस E-commerce Sales Representative Job के लिए आवेदन करने के लिए पात्रता मानदंड क्या है?
   Ans: उम्मीदवार ग्रेजुएट होना चाहिए और उसके पास 6 - 36 महीने का अनुभव होना चाहिए।
2. मैं इस Job की रोल के लिए कितने वेतन की उम्मीद कर सकता हूं?
   Ans: आप ₹10000 - ₹25000 प्रति महीने + इन्सेन्टिव के वेतन की उम्मीद कर सकते हैं जो आपके इंटरव्यू पर निर्भर करता है। यह दिल्ली में एक फुल टाइम Job है।
3. इस E-commerce Sales Representative Job के लिए कितने कार्य दिवस हैं?
   Ans: इस E-commerce Sales Representative Job के लिए कार्य दिवस 6 दिन का होगा।
4. क्या इस E-commerce Sales Representative Job के लिए आवेदन करते समय या इस Job को ज्वाइन करने के बाद कोई शुल्क भी लागू होता है?
   Ans: नहीं, इस E-commerce Sales Representative Job के लिए आवेदन करते समय या इस Job को ज्वाइन करने के बाद कोई भी शुल्क नहीं लगता है !
5. क्या यह E-commerce Sales Representative Job घर से किया जा सकता है?
   Ans: नहीं, यह Job घर से ऑनलाइन नहीं किया जा सकता है।
6. इस E-commerce Sales Representative Job के लिए कितनी रिक्तियां हैं?
   Ans: INFOBEAM SOLUTION में तत्काल E-commerce Sales Representative के लिए 20 रिक्तियां हैं!
7. इस E-commerce Sales Representative Job के लिए कौन आवेदन कर सकता है?
   Ans: केवल महिला उम्मीदवार इस सेल्स / बिज़नेस डेवलपमेंट Job के लिए आवेदन कर सकते हैं।
8. इस E-commerce Sales Representative Job के लिए टाइमिंग क्या है?
   Ans: इस E-commerce Sales Representative Job में टाइमिंग 09:30 AM - 06:30 PM है।