इंटरनैशनल बीपीओ एग्जीक्यूटिव

Sales Type: Health/ Term Insurance

ग्रेजुएट होना चाहिए

All genders

10:00 AM - 06:00 PM | 6 days working

Job Benefits: Insurance, PF, Medical Benefits

Designation : Advisor / Customer Success Advisor
Process : Inbound / Outbound ( Voice Process )
Location: Pune, Maharashtra
About the Role:
We are looking for enthusiastic individuals to join our Sales, Insurance, and Customer Support
teams For Voice Process . Whether you're a fresher or an experienced professional, if you
have excellent communication skills and a passion for customer service, we'd love to hear from
you!
Position: Sales / Insurance Advisory / Customer Support
Open to language profiles as well - Telugu, Tamil, Kannada, Malayalam, Bengali, Oriya &
Assamese,Gujarati.
Roles and responsibilities :
● Working effectively in a fast-paced environment
● Using assigned software and tools to manage customer interactions and data
● Adhering to company policies and procedures
● Maintaining a professional and courteous demeanor at all times
● Providing information about insurance products
● Processing insurance applications or claims
● Answering customer questions about insurance policies
● Handling inbound and outbound calls (depending on LOB)
● Answering customer inquiries and resolving issues related to sales, insurance, or
general product/service information
● Providing accurate and timely information to customers
● Troubleshooting problems and guiding customers through solutions
● Maintaining records of customer interactions
● Escalating unresolved issues to the appropriate department
What We Offer:
Salary: Freshers - up to ₹28,000 CTC | Experienced - up to ₹40,000 CTC
Location: Pune, Maharashtra
Qualifications: Graduation is mandatory