Understanding Vehicles:
Monster.com says that car sales executives need to understand the characteristics, capabilities, and features of different vehicles.
Customer Interaction:
Monster.com notes that they interact with customers, listen to their needs, and suggest suitable vehicles.
Test Drives and Demonstrations:
They arrange and accompany customers on test drives, demonstrating vehicle features and services.
Negotiation and Sales:
Monster.com states that they negotiate prices, overcome objections, and close sales by completing sales and purchasing contracts.
Paperwork and Administration:
They are responsible for completing the necessary paperwork for each sale, including sales orders and financial documents.
Customer Relationship Management:
They maintain contact with existing customers, suggesting trade-ins and building long-term relationships.