Job Title: Senior Telecaller (Female)
Age: 30-50 years
Job Summary:
We are seeking an experienced and articulate Senior Telecaller to join our team. The ideal candidate will have excellent communication skills, a pleasant demeanor, and the ability to build rapport with customers over the phone.
Key Responsibilities:
- Handle inbound and outbound customer calls in a professional and courteous manner
- Provide information and respond to customer inquiries regarding our products/services
- Resolve customer complaints and concerns in a timely and effective manner
- Collaborate with internal teams to resolve customer issues and provide feedback
- Maintain accurate records of customer interactions
Note: This role does not involve sales targets or cold calling. The focus is on providing exceptional customer service and support.