Job Title: Service Advisor
Location: Faridabad
Company: Triumph Auto Services Pvt. Ltd.
Job Summary:
We are looking for a proactive and customer-focused Service Advisor to join our team in Faridabad. The ideal candidate will act as the liaison between customers and our service department, ensuring a smooth and efficient vehicle service experience.
Key Responsibilities:
Greet customers and understand their service needs.
Prepare job cards and explain recommended services or repairs.
Coordinate with technicians for timely and accurate vehicle servicing.
Provide cost estimates and get customer approvals.
Keep customers informed about vehicle status and delivery timelines.
Ensure customer satisfaction and resolve service-related concerns.
Requirements:
Minimum 1-3 years of experience in a similar role (automotive preferred).
Good communication and interpersonal skills.
Basic technical knowledge of automobiles.
Customer service orientation and attention to detail.
To Apply:
Send your resume to [hr.recruitment@cv.triumphauto.com] or contact us at [93550 66150].