अकैडेमिक काउंसलर

1. Lead Generation

· Proactively generate leads through targeted outbound calls and digital outreach to potential customers.

· Utilize advanced CRM tools and data analytics to identify promising leads and tailor communication strategies.

2. Sales Conversion

· Convert leads into enrollments by effectively communicating the value and benefits of courses offered by Guru Kashi University.

· Achieve or exceed monthly and quarterly sales targets as set by the management.

3. Customer Engagement

· Engage with potential students in meaningful conversations to understand their educational needs, address their concerns, and guide them through the enrollment process.

· Build and maintain positive relationships with customers, ensuring a high level of customer satisfaction and retention.

4. Product Promotion

· Maintain up-to-date knowledge of all courses and programs offered, ensuring accurate and persuasive promotion to prospective students.

· Participate in promotional events and webinars to increase product visibility and lead generation.

5. Database Management

· Maintain meticulous records of all customer interactions, updates, and transactional details in the CRM system, ensuring data integrity and accessibility.

· Regularly review and cleanse data to maintain a high-quality database that supports effective marketing and follow-up.

6. Performance Metrics

· Consistently meet key performance indicators including call volume, lead quality, conversion rates, and customer feedback scores.

· Regularly review performance data to identify trends and areas for improvement.

7. Continuous Learning and Development

· Engage in ongoing training and development programs to enhance sales techniques, product knowledge, and customer service skills.

· Stay informed about industry trends and best practices in education sales and marketing.

8. Compliance and Ethical Standards

· Adhere strictly to the university's policies, procedures, and ethical standards, including data protection regulations and confidentiality agreements.

· Ensure all communications and dealings with customers are conducted in an ethical and legally compliant manner.

9. Recognition and Rewards

· Participate in a structured recognition program that rewards outstanding performance and contributions to team goals.

10. Career Development Pathways

· Take advantage of career development opportunities for advancement within the company, including leadership roles and inter-departmental transfers.

11. Team Collaboration and Support

· Actively participate in team collaboration sessions to share insights, solve challenges, and support peer learning.

12. Wellness Initiatives

· Engage in company-provided wellness programs aimed at improving mental and physical health, recognizing the high-stress nature of sales roles.

Qualification Criteria for Admission Counselors

Educational Requirements:

· Bachelor’s degree in Business Administration, Education, or a closely related field. This educational background provides a foundational understanding of business and educational principles crucial for this role.

Experience:

· Prior experience in admissions, student services, or a customer-focused role is highly preferred. This experience ensures familiarity with typical procedures and challenges in educational settings.

Skills and Abilities:

· Strong Organizational Skills: Ability to manage multiple tasks efficiently with high attention to detail. This is crucial for maintaining accurate records and managing a large volume of student interactions.

· Exceptional Communication and Interpersonal Skills: Must possess the ability to communicate clearly and persuasively, both verbally and in writing, to effectively engage potential students and their families.

· Admissions Knowledge: Understanding of the admissions processes and requirements, including knowledge of educational regulations and standards.

· Technical Proficiency: Skilled in using Microsoft Office suite and CRM software for database management. This competency is essential for maintaining accurate and accessible student records.

· Customer Service Orientation: A strong commitment to providing exceptional service, demonstrating empathy, patience, and a positive attitude in all interactions with students and families.

· Team Collaboration: Ability to work effectively both independently and as part of a team in a dynamic and fast-paced environment. This includes the capacity to collaborate with other departments and contribute to team goals.

Desirable Attributes:

· Problem-Solving Skills: Aptitude for identifying issues and generating solutions in a timely and effective manner.

· Adaptability: Capable of adjusting to new challenges and changes in a fast-evolving educational landscape.

• इस फुल टाइम टेलीसेल्स / टेलीमार्केटिंग Job में 0 - 5 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।

इस अकैडेमिक काउंसलर Job के बारे में अधिक जानकारी

1. इस अकैडेमिक काउंसलर Job के लिए आवेदन करने के लिए पात्रता मानदंड क्या है?
   Ans: उम्मीदवार ग्रेजुएट होना चाहिए और उसके पास 0 - 5 वर्षो का अनुभव होना चाहिए।
2. मैं इस Job की रोल के लिए कितने वेतन की उम्मीद कर सकता हूं?
   Ans: आप ₹20000 - ₹27000 प्रति महीने + इन्सेन्टिव के वेतन की उम्मीद कर सकते हैं जो आपके इंटरव्यू पर निर्भर करता है। यह मोहाली में एक फुल टाइम Job है।
3. इस अकैडेमिक काउंसलर Job के लिए कितने कार्य दिवस हैं?
   Ans: इस अकैडेमिक काउंसलर Job के लिए कार्य दिवस 6 दिन का होगा।
4. क्या इस अकैडेमिक काउंसलर Job के लिए आवेदन करते समय या इस Job को ज्वाइन करने के बाद कोई शुल्क भी लागू होता है?
   Ans: नहीं, इस अकैडेमिक काउंसलर Job के लिए आवेदन करते समय या इस Job को ज्वाइन करने के बाद कोई भी शुल्क नहीं लगता है !
5. क्या यह अकैडेमिक काउंसलर Job घर से किया जा सकता है?
   Ans: नहीं, यह Job घर से ऑनलाइन नहीं किया जा सकता है।
6. इस अकैडेमिक काउंसलर Job के लिए कितनी रिक्तियां हैं?
   Ans: LAKHERA GLOBAL SERVICES में तत्काल अकैडेमिक काउंसलर के लिए 30 रिक्तियां हैं!
7. इस अकैडेमिक काउंसलर Job के लिए कौन आवेदन कर सकता है?
   Ans: केवल महिला उम्मीदवार इस टेलीसेल्स / टेलीमार्केटिंग Job के लिए आवेदन कर सकते हैं।
8. इस अकैडेमिक काउंसलर Job के लिए टाइमिंग क्या है?
   Ans: इस अकैडेमिक काउंसलर Job में Day की शिफ्ट है।