Responsibilities:
Build and maintain strong relationships with existing and potential students. Understand their needs and requirements and tailor solutions accordingly. Provide exceptional customer service to ensure customer satisfaction.
Develop and execute sales strategies to achieve revenue targets. Prepare and deliver persuasive sales presentations to clients. Negotiate contracts and close deals with clients.
Stay updated on industry trends, market conditions, and competitors. Analyze market data to identify new business opportunities.
Maintain accurate records of sales activities and client interactions. Prepare regular sales reports and forecasts for management.
Work closely with the sales team and other departments to achieve collective goals. Provide feedback to the product development team based on client insights.
Engage with prospective students through online counseling or over the phone to understand their academic background, career objectives, and learning preferences.
Assist students with the enrollment process, including course selection, fee payment, and registration. Follow up with potential leads and encourage them to join the courses.
Qualifications:
· Bachelor's degree in Business, Marketing, or a related field (Master's degree preferred).
· Proven experience of minimum 1 year as an Academic Counselor or in a similar role in Ed-tech industry.
· Strong understanding of the company's products/services and industry.
· Excellent communication, negotiation, and interpersonal skills.
· Ability to work independently and as part of a team.
· Proficient in using CRM software and other sales tools.
CTC: 1.8 LPA to 3.0 LPA plus incentives upto 50k/month
Location: Noida