We are looking for a motivated and energetic Telecalling Executive to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, answering inquiries, providing information, and generating leads/sales. You should be an excellent communicator and able to handle rejection with a positive attitude.
Make outbound calls to prospective customers
Handle inbound queries and resolve customer questions
Explain products/services and benefits to customers
Maintain records of calls and client information in CRM
Follow up on leads and ensure conversion
Meet daily/weekly/monthly call and sales targets
Provide feedback on customer preferences, trends, and concerns
Minimum 12th pass; graduate preferred
Good communication skills in Tamil or English.
Basic computer knowledge and data entry skills
Prior telecalling or customer service experience is a plus
Ability to handle pressure and meet targets
Friendly, confident, and persuasive personality