Conduct comprehensive market analysis, both outside-in and inside-out, to identify opportunities and competitive advantages.
Utilize insights to develop strategies that capitalize on market trends and position
Offering Launches and Service Delivery Experience:
Collaborate with internal teams to continuously launch new SKUs and improve service quality and customer satisfaction.
Focus on enhancing the overall delivery experience, measured through Net Promoter Score (NPS) and outcomes achieved.
P&L and Financial Prudence:
Take ownership of the business unit's P&L, monitoring financial performance and identifying opportunities for improvement
Implement strategies to optimize topline, manage costs, and ensure financial sustainability and prudence.
Distribution and GTM - Student acquisition:
Develop and implement strategies to expand distribution channels, including identifying new channels and optimizing existing ones.
Extracting more leads from Organic Channels such as YT, SEO, Direct and other channels and building Paid Channels
Collaborate with cross-functional teams to ensure seamless integration and scalability of distribution efforts
Growth Initiatives and Operations Excellence:
Drive growth projects and operational efficiency and excellence across all business functions to streamline processes, improve efficiency metrics
Implement best practices and leverage technology to enhance productivity, efficiency and effectiveness
Pricing of Products
Maintain average selling price for products and ensure Contribution / Margin guardrails are in line with Plan
Product-Market Fit (PMF):
Innovate and iterate on the existing business model or develop new ones to achieve product-market fit.
Conduct market research and gather customer feedback through listening tools to refine product offerings, pricing and ensure alignment with market needs
Stakeholder Management:
Build and maintain strong relationships with key stakeholders, including customers, partners, and internal teams.