Responsibilities: • Contact potential customers via telephone to introduce our programs. • Make outbound calls to clients and provide information about our offers. • Engage in active listening to understand Parent’s needs. • Answer customer inquiries, resolve complaints, and provide appropriate solutions. • Maintain accurate and up-to-date records of customer interactions and leads in the CRM system. • Follow up with customers to ensure satisfaction and foster long-term relationships. • Collaborate with the sales team to develop effective strategies and techniques. • Stay updated with product knowledge, market trends, and competitors' activities. • Participate in sales meetings, training sessions, and team-building activities. Requirements: • Proven experience as a Telecaller or similar sales role. • Excellent verbal communication and interpersonal skills. • Persuasive and confident with the ability to build rapport with customers. • Active listening skills to understand customer needs and concerns. • Ability to work in a target-driven environment and achieve goals. • Strong organizational skills with the ability to multitask and prioritize effectively. • Proficiency in using CRM software and other telecommunication tools. • Ability to handle objections and resolve customer complaints professionally. • High school diploma or equivalent; additional education or certifications in sales or customer service is a plus.