Job Title: Inside Sales Associate / Sr. Associate
Function: Inside Sales
Sub-Function: Concierge
Location: Mahalakshmi Main Road, Indore (On-site)
Openings: 10 Positions
Experience Required: 6 Months to 3 Years
Job Type: Full-time
Working Days: 6 days/week (Rotational week-offs)
Shift Timing: Day Shift Only (No night shifts)
📝 Key Responsibilities:
· Counsel and engage with approx. 100+ customers daily who have downloaded the MediBuddy app
· Influence customer preference and convert leads via scripted consultations
· Deliver tailored information regarding specialty services and surgery care
· Achieve monthly Inside Sales targets (Avg. 12 IPD conversions/month)
· Meet daily talk time target of 3.5 hours, and 66 hours monthly
· Expedite resolution of queries and complaints to ensure high customer satisfaction
· Maintain call quality and process compliance across all communications
🎯 Eligibility Criteria & Skills:
· Educational Qualification:
o Any Graduate (Medical/Clinical background preferred, not mandatory)
· Work Experience:
o 6 months to 6 years in Inside Sales / Telesales / Outbound Customer Support
· Skills Required:
o Fluent in English & Hindi
o Good interpersonal and communication skills
o Target-driven & self-motivated with a positive attitude
o Strong negotiation & selling skills
o Proficient in MS Office
o Team player with a willingness to learn and grow
💰 Compensation Details:
· Net Pay (Take-home): ₹20,000 to ₹25,000 per month
· Maximum CTC: ₹3.6 LPA
· Incentives: Up to ₹2.5 LPA based on performance
· Other Benefits:
o Competitive salary
o Performance recognition programs
o Wellness initiatives & health benefits
o Internal career mobility and training programs
o Opportunity to work in India’s leading HealthTech company