Roles & Responsibilities:
Prospecting with suspect leads. A suspect is a person who has still not decided on taking
a loan.
Converting a suspect to a prospect. This involves the following:
- Establishing contact with the prospect, this could involve several calls and may need a
call at a time beyond office hours.
- This will also involve making calls at different times in order to achieve success.
- Need analysis
- Eligibility profiling
- Setting up an appointment
- Follow up with the prospect post every meeting with the sales officer until conclusion
Basis feedback from the prospect, seek interventions from the senior sales resource or
by your own-self in satisfying customer needs with the objective of converting the
prospect to a customer.