We are looking for a dedicated academic counselor with expertise in sales domain to join our team. In this role, you’ll be responsible for managing both inbound and outbound calls, conducting cold calls to potential audiences, and following up with current customers to maintain strong relationships. The position offers upto 36k ctc along with a dynamic work environment.
Key Responsibilities:
Contact potential customers over the phone to introduce products/services and generate sales.
Follow a provided script while tailoring the conversation based on customer needs to close sales.
Document customer details, purchase history, reactions, and feedback for future reference.
Build good connections with customers, listen, and address their questions to maximize engagement.
Achieve daily/weekly sales targets while maintaining call quality and compliance standards.
Create a report on customer preferences, trends, and sales obstacles to enhance future sales strategies.
Qualifications
Interpersonal Communication and Communication skills
Customer Service and Sales abilities
Educational background in relevant field
Experience in admissions counseling or related roles
Strong organizational and problem-solving skills
Ability to work well in a team
Bachelor's degree in Education, Communication, or related field is a plus