Job Title: Female Telecaller
Salary: ₹12000 - ₹15000 + incentives
Location: Anisabad , Ashiana (Patna)
About Us:
We are a leading company, committed to delivering outstanding customer service and creating lasting relationships. We are currently looking for a dedicated and enthusiastic Female Telecaller to join our team and assist in driving our business forward through effective communication with clients.
Key Responsibilities:
Make outbound calls to prospective clients to introduce our products/services and generate leads.
Answer incoming calls and respond to customer inquiries, providing accurate and timely information.
Maintain and update client databases with accurate contact information and interaction details.
Assist in setting appointments, managing schedules, and following up on sales leads.
Address customer concerns, resolve issues, and provide appropriate solutions or alternatives.
Follow the call scripts to ensure consistency in messaging and compliance with company policies.
Keep track of call outcomes and provide regular feedback to the team on call performance.
Collaborate with the sales team to convert leads into sales and achieve targets.
Meet or exceed daily/weekly/monthly call and conversion targets.
Skills & Qualifications:
0-2 years of experience in telecalling, customer service, or sales (freshers are welcome).
Strong communication skills with a clear and pleasant phone voice.
Basic knowledge of using CRM software and MS Office tools.
Ability to work in a fast-paced environment and handle multiple tasks.
Excellent listening skills and ability to understand customer needs.
A positive attitude with the ability to work independently and in a team.
Female candidates preferred.
Why Join Us?
Competitive salary based on experience.
A supportive work environment with opportunities for growth and development.
Regular training and skill development programs.
A chance to be part of a dynamic and evolving company.
Flexible working hours and incentives for meeting targets.
Contact Us: 7700864888