• Calls prospective customers/donors by operating
telephone equipment, automatic dialing systems, and
other telecommunications technologies.
• Maintains database by entering, verifying, and
backing up data
• Maintains quality service by following organization
standards
• Make telephone calls to prospects
• Keep accurate and detailed records of calls made and
results achieved
• Understand and manage personal performance on a
daily basis
• Maintain confidentiality
• Record details of opportunities and lead notes