Responsibilities –
· Answering phones and explaining the product and services offered by the company.
· Convert prospective customers using scripts.
· Obtaining customer information and other relevant data.
· Asking questions to the customer and understanding their specifications.
· Taking and processing product orders in a professional manner.
· Suggesting solutions based on customer’s needs and requirements.
· Conducting market research to identify selling possibilities and evaluate customer need.
· Selling health insurance over the call, by considering the organization need.
· Educating the customers online regarding health policy buying process
· To be focused on the quality of call and to give customer a better experience
· Develop product presentations and demonstrations to customer