To be the point of contact for overall operations of the clinic and to achieve the Operational, Quality & sales objectives of the team members.
To generate sales and make the centre profitable.
To monitor the administrative, operational and technical aspect for smooth functioning of the centre.
To follow client retention policies and measures to retain the clients.
To ensure customer satisfaction by maintaining the quality of services through SOPs adherence and training & development of the team.
To drive the CRM initiatives for the centre.
To plan and execute different offers and schemes at a centre level.